Performance-based pricing with protection.
Built and owned by restaurant owners like yourself, we have a 97.4% retention rate. We are the last credit card processor you will ever need.
TransparencyX was created by restaurant owners like yourselves who manage their own restaurants. We are 20 restaurant owners who have struggled for decades to find the right payment processing partner. We own and operate over 500 restaurants, and we used our experience to solve the most pressing payment issues restaurant owners face: fair pricing. Our goal is to serve as the last processor you'll need so you can focus on what you should be focusing on, running your business.
We are always available to you, proactively looking to solve any issue or answer any question that arises. Your focus is running your restaurants so think of us as your own merchant services department. Because of this focus on support, we have a 97.4% retention rate.
TransparencyX was founded on the idea of always leaving people better off than when they met us. This idea remains top of mind in all aspects of our business. Our team has been dealing with the challenges of merchant services for over 20 years. We are a technology company built from the owner/operator's perspective.
Understanding your payment processing costs is crucial so providing this type of transparency is the foundation of our company. That's why we named it TransparencyX. Never worry about hidden fees or markups.
We do not charge any fees for setup, onboarding, or membership. You will never be charged any termination fees and are free to change providers at any time. This is the type of commitment our restaurant owners expect.
We provide a dedicated support team to ensure your business does not experience any disruption. Your support contact is available 24/7/365.
Implementing a new payment processor can be stressful. Our implementation team will lead the process so you can continue to focus on running your restaurant. Our experience and focus provides the best possible implementation experience.
EMV, mobile, QR, digital wallets, EBT, etc. Understanding that customer payment preferences change, we ensure you always have the ability to accept the latest options.
The Exchange is the collection of all restaurant owners, locations, and transactions using our technology. As the Exchange grows, so do your benefits. Being a part of a larger group allows you to get the best possible rates every day.
Our proprietary pricing technology is a performance-based pricing tool with protection. When your volume or the collective's volume is up, your price goes down. If volume goes down, you are protected by your reserve price -- you will never pay more.
We analyze thousands of restaurant merchant statements to ensure that your reserve price is as accurate as possible. Your reserve price is set at the most reasonable market rate which is usually below what other providers charge. This is the maximum transaction fee and is reduced using the Real-Time Pricing engine.
You will receive a daily text with a summary of your savings from the prior day. You will also receive a link to your savings dashboard. This includes the total savings for the last 30 days as well as your daily reserve price vs pricing engine and savings.
TransparencyX monitors your daily settlement batches. If for some reason any batches are missed, you will be alerted. We want to make sure your money makes it to your bank.
Tracking and managing restaurant chargebacks is more important than ever. Our tracking system alerts you if your chargebacks are higher than normal. We are here to help and will assist with implementing prevention best practices.
TransparencyX LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA.
Copyright © 2021 TransparencyX.