TransparencyX was founded on the idea of always leaving people better off than when they met us. This idea remains top of mind in all aspects of our business. Our team has been dealing with the challenges of merchant services for over 20 years. We are a technology company built from the owner/operator's perspective.
We are always available to you, proactively looking to solve any issue or answer any question that arises. Your focus is running your restaurants so think of us as your own merchant services department. Because of this focus on support, we have a 97.4% retention rate.
Understanding your payment processing costs is crucial so providing this type of transparency is the foundation of our company. That's why we named it TransparencyX. Never worry about hidden fees or markups.
We do not charge any fees for setup, onboarding, or membership. You will never be charged any termination fees and are free to change providers at any time. This is the type of commitment restaurant owners expect.
We provide a dedicated support team to ensure your business does not experience any disruption. Your support contact is available 24/7/365.
Implementing a new payment processor can be stressful. Our implementation team will lead the process so you can continue to focus on running your restaurant. Our experience and focus provides the best possible implementation experience.
EMV, mobile, QR, digital wallets, EBT, etc. Understanding that customer payment preferences change, we ensure you always have the ability to accept the latest options.
TransparencyX monitors your daily settlement batches. If for some reason any batches are missed, you will be alerted. We want to make sure your money makes it to your bank.
Tracking and managing restaurant chargebacks is more important than ever. Our tracking system alerts you if your chargebacks are higher than normal. We are here to help and will assist with implementing prevention best practices.
TransparencyX is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA.
Copyright © 2021 TransparencyX.