Transparency
TransparencyX logo
A PAYMENT TECHNOLOGY COMPANY BUILT BY RESTAURANT OWNERS
When your volume or the collective’s volume is up, your price goes down. If volume goes down, you are protected.
Save 10% to 30% on Credit Card Processing Fees

Performance-based pricing with protection.

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Restaurant Payment Processing

Built and owned by restaurant owners like yourself, we have a 97.4% retention rate. We are the last credit card processor you will ever need.

Who We Are
Merchant Founders

TransparencyX was created by restaurant owners like yourselves who manage their own restaurants. We are 20 restaurant owners who have struggled for decades to find the right payment processing partner. We own and operate over 500 restaurants, and we used our experience to solve the most pressing payment issues restaurant owners face: fair pricing. Our goal is to serve as the last processor you'll need so you can focus on what you should be focusing on, running your business.

Support Team

We are always available to you, proactively looking to solve any issue or answer any question that arises. Your focus is running your restaurants so think of us as your own merchant services department. Because of this focus on support, we have a 97.4% retention rate.

Leadership

TransparencyX was founded on the idea of always leaving people better off than when they met us. This idea remains top of mind in all aspects of our business. Our team has been dealing with the challenges of merchant services for over 20 years. We are a technology company built from the owner/operator's perspective.

What We Provide
Transparency

Understanding your payment processing costs is crucial so providing this type of transparency is the foundation of our company. That's why we named it TransparencyX. Never worry about hidden fees or markups.

Free Setup and Onboarding

We do not charge any fees for setup, onboarding, or membership. You will never be charged any termination fees and are free to change providers at any time. This is the type of commitment our restaurant owners expect.

Best-in-Class Support

We provide a dedicated support team to ensure your business does not experience any disruption. Your support contact is available 24/7/365.

Implementation Team

Implementing a new payment processor can be stressful. Our implementation team will lead the process so you can continue to focus on running your restaurant. Our experience and focus provides the best possible implementation experience.

Support the Latest Payment Options

EMV, mobile, QR, digital wallets, EBT, etc. Understanding that customer payment preferences change, we ensure you always have the ability to accept the latest options.

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Our Technology
The Exchange

The Exchange is the collection of all restaurant owners, locations, and transactions using our technology. As the Exchange grows, so do your benefits. Being a part of a larger group allows you to get the best possible rates every day.

Real-Time Pricing Engine

Our proprietary pricing technology is a performance-based pricing tool with protection. When your volume or the collective's volume is up, your price goes down. If volume goes down, you are protected by your reserve price -- you will never pay more.

Reserve Price Protection

We analyze thousands of restaurant merchant statements to ensure that your reserve price is as accurate as possible. Your reserve price is set at the most reasonable market rate which is usually below what other providers charge. This is the maximum transaction fee and is reduced using the Real-Time Pricing engine.

Daily Savings Text

You will receive a daily text with a summary of your savings from the prior day. You will also receive a link to your savings dashboard. This includes the total savings for the last 30 days as well as your daily reserve price vs pricing engine and savings.

Missing Batch Alerts

TransparencyX monitors your daily settlement batches. If for some reason any batches are missed, you will be alerted. We want to make sure your money makes it to your bank.

Chargeback Monitoring

Tracking and managing restaurant chargebacks is more important than ever. Our tracking system alerts you if your chargebacks are higher than normal. We are here to help and will assist with implementing prevention best practices.

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TransparencyX LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA.
Copyright © 2021 TransparencyX.

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Privacy Policy
Transparency
TransparencyX logo

Privacy Policy

TransparencyX LLC, (TransparencyX), is committed to keeping any and all personal information collected from those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure, and private. Our privacy policy has been designed and created to ensure those affiliated with TransparencyX LLC of our commitment and realization of our obligation to meet privacy standards.

Therefore, this Privacy Policy Agreement shall apply to TransparencyX LLC, and thus it shall govern any and all data collection and usage thereof. Through the use of transparencyx.com you are herein consenting to the following data procedures expressed within this agreement.

Collection of Information

This website collects various types of information, such as:

Voluntarily provided information which may include your name, address, or email address, which may be used to deliver the services you have requested

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of forms and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of, and share information collected.

Use of Information Collected

TransparencyX LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from transparencyx.com.

TransparencyX LLC does not now, nor will it in the future, sell, rent, or lease any of our customer lists and/or names to any third parties.

TransparencyX LLC may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

  • Remain in conformance with any decrees, laws, and/or statutes or in an effort to comply with any process which may be served upon TransparencyX LLC and/or our website;
  • Maintain, safeguard, and/or preserve all the rights and/or property of TransparencyX LLC; and
  • Perform under demanding conditions in an effort to safeguard the personal safety of users of transparencyx.com and/or the general public.

Children Under Age of 13

TransparencyX LLC does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to support@transparencyx.com.

Links to Other Web Sites

Our website does contain links to other websites. TransparencyX LLC does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Security

TransparencyX LLC shall endeavor and shall take every precaution to maintain adequate physical, procedural, and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user’s personal information under our control.

Changes to Privacy Policy Agreement

TransparencyX LLC reserves the right to update and/or change the terms of our privacy policy, and as such we will post those changes at the top of our Privacy Policy page, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time TransparencyX LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our site. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

Transparency
TransparencyX logo

31 Union Square, Somerville, Massachusetts 02143, United States

support@transparencyx.com

(844) 350-7500